Shipping & Return
Shipping Policy:
Renewing Mind Counseling typically ships orders within 2-3 business days. Upon order confirmation, orders will arrive within 5 – 10 business days (Monday – Friday not including Holidays, vacations, or weekends). Standard Delivery. However, deliveries to Alaska may take several weeks due to logistical challenges.
Shipping Carriers
We use United States Postal Service (USPS) for most shipments but will use United Parcel Service (UPS) when deemed necessary.
International Shipping
We currently do not provide International Shipping. Please contact us for special inquiries.
Refund Policy
Our policy is valid for a period of 7 calendar days from the date of our physical product delivery. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 7 days has lapsed, we can’t, unfortunately, offer you a refund.
There will be no refund for eBook purchase.
Refund requirements
The following criteria must be met to qualify for a refund:
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Product must be unused
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Product must not be damaged
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Pease include your packing slip.
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Shipping items
In order to return an order, you must contact us first.
Returns can be mailed to:
Renewing Mind Counseling
2520 California Street Suite B
Columbus IN 47201
You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
Contacting us
If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us.